Important Customer Information
Prices and shipping costs
The prices incl. AT. The shipping costs depend on the amount of goods ordered and the shipping method and will be clearly communicated before submitting your binding order.
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog dar. After entering your personal information and by clicking the button "complete order" in the final step of the ordering process you enter a binding order of the shopping cart Goods off. The confirmation of receipt of the order follows immediately after the order has been sent. The purchase contract is concluded with our delivery confirmation or delivery of the goods. If you do not receive a delivery confirmation or delivery from us within 2 weeks, you are no longer bound to your order.
Delivery is by parcel service DPD, UPS or DHL
The estimated delivery time is up to 5 days
Consumers have a fourteen-day withdrawal.
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
To exercise your right of withdrawal, you must notify us (Benedikt Pollock, Rheinstr.7, 41836 Hueckelhoven, Germany, firstname.lastname@example.org, telephone: + 492433-970410, fax: + 492433-970412) by means of a clear statement (eg. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Wagner Dental GmbH & Co.KG, Rheinstr. 7, 41836 Hueckelhoven, Germany, email@example.com, Fax: + 492433-970412
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / Provision of the following service (*)
- Ordered on (*) / received on (*)
- name of the consumer (s)
- address of the consumer (s)
- Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate.